隐私政策
Welcome to the official website of SUMEC Metal (hereinafter referred to as “we”) at https://www.sumecmetal.com/zh We are well aware of the importance of privacy protection to you and are committed to safeguarding the security of your personal information provided during your use of this website. This privacy policy aims to inform you about how we collect, use, store, protect, and share your personal information, as well as the relevant rights you enjoy. Please read this policy carefully before using this website. If you have any questions, feel free to contact us at any time.
Information We Collect
Information You Voluntarily Provide
When you contact us through this website, submit an inquiry, register an account, or engage in other interactions, we may collect information you voluntarily provide, including but not limited to:
- Personal information: Name, email address, phone number, company name, position, etc.
- Business-related information: Types of steel products you are interested in, procurement needs, project information, etc.
Automatically Collected Information
When you visit this website, we may automatically collect the following information through technologies such as cookies and log files:
- Device information: The type of device you use, operating system, browser type, device identifiers, etc.
- Access information: The time and location of your visit to this website, the pages you browse, the duration of your stay, click records, etc.
Purposes of Information Use
We collect your information mainly for the following purposes:
- To provide you with services: Respond to your inquiries, provide product information, process orders, arrange logistics, etc.
- Communication and feedback: Keep in touch with you, answer your questions, provide after-sales service, and collect your opinions and suggestions.
- Website optimization: Analyze user access data to understand user needs and behavior habits, and optimize website content, functions, and user experience.
- Marketing: With your consent, send you marketing information related to our products and services.
- Security guarantee: Prevent and respond to potential security risks, and protect the legitimate rights and interests of the website and users.
Storage and Protection of Information
Storage Period
We will determine the storage period of information in accordance with the purposes of information use and the requirements of relevant laws and regulations. After the expiration of the storage period, we will take reasonable measures to delete or anonymize your personal information.
Protection Measures
We attach great importance to information security and have adopted a series of technical and management measures to protect your information, including but not limited to:
- Using encryption technology to transmit and store information to prevent it from being illegally obtained and tampered with.
- Establishing strict access control mechanisms to restrict internal personnel’s access rights to information.
- Conducting regular security audits and risk assessments to promptly identify and fix security vulnerabilities.
Sharing and Disclosure of Information
We promise not to sell your personal information to any third party. Under the following circumstances, we may share or disclose your information:
- Obtaining your explicit consent: Sharing your information with third parties to provide relevant services with your permission.
- Business cooperation needs: To provide you with more comprehensive services, such as logistics and distribution, financial support, etc., we may share necessary information with our partners (such as over 360 cooperative steel mills, logistics service providers, etc.). However, we will require partners to comply with the requirements of this privacy policy and supervise their information use behaviors.
- Legal and regulatory requirements: Disclosing your information in accordance with the requirements of laws and regulations, judicial organs, or administrative authorities.
- Protection of legitimate rights and interests: Disclosing information when reasonably necessary to protect the legitimate rights and interests of us, you, or other third parties.
Your Rights
You enjoy the following rights regarding your own personal information:
- Right of access: You have the right to inquire about the personal information we have collected about you.
- Right of correction: If you find that the personal information we have collected about you is incorrect, you have the right to request us to correct it.
- Right of deletion: Under the circumstances specified by laws and regulations, you have the right to request us to delete your personal information.
- Right to withdraw consent: You have the right to withdraw your consent to our collection, use, and sharing of your personal information, but this may affect our ability to provide you with corresponding services.
- Right to complain and report: If you believe that our information processing behaviors have infringed upon your legitimate rights and interests, you have the right to complain and report to us.
To exercise the above rights, please contact us through the contact information provided at the end of this policy, and we will respond and handle it within a reasonable period.
Third-Party Links
This website may contain links to third-party websites, which have their own privacy policies. We are not responsible for the privacy policies and information processing behaviors of these third-party websites. It is recommended that you carefully read their privacy policies before visiting these websites.
Policy Updates
We may update this privacy policy in accordance with changes in laws and regulations, business development, and user needs. When the policy is changed, we will publish the updated privacy policy on this website and notify you through appropriate means. Please check this policy regularly to learn about the latest privacy protection measures.
联系我们
If you have any questions, opinions, or suggestions about this privacy policy, or need to exercise relevant rights, please contact us through the following methods:
- Address: 198 CHANGJIANG ROAD, NANJING, CHINA
- Consultation hotline: +86 25-84532303
- Email: sumec-metal@sumec.com.cn
We will reply to you as soon as possible after receiving your information.
Thank you for your trust and support in SUMEC Metal!
